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Faults

Reported via mobile in the Street Light - Equipment damaged, pole leaning category anonymously at 23:38, Mon 21 December 2020

Sent to TfL less than a minute later. TfL ref: FMS2442537.

Dear Sir / Madam,

Your Ref: Report/2008055.

I first reported no street lighting on Coombe bridge/flyover 10 months ago, in Feb 2020.

I did get a reply on 2 March, and confirmed there was fault there... However, now 10 months on, the bridge is still in total dark in the night, nothing has been done or get it repaired.

As a local resident, I am extremely disappointed with TFL, as they still haven't got the ability to fix it?

I would like to raise this issue and make a formal complain again.

I hope the management of TFL would look into this problem, and please sort it out ASAP.

I would. Also like too know why it has taken TFL so long and still cannot solve the lighting problem on Coombe Lane flyover?

Kind regards Nicky Ni 07957 881315.

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Updates

  • Your report has been investigated and we can confirm that this is a fault here. We have reported this to our contractors, and this will be fixed during our next scheduled works or sooner if possible. If this issue is related to a power outage this may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 23:47, Mon 21 December 2020

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 19 January 2021

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