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Footway collapses and no water drain outside No. 285

Reported via desktop in the Standing water category by Thomas Kulpa at 13:19, Tue 22 December 2020

Sent to TfL 20 hours, 56 minutes later. TfL ref: FMS2443396.

Footway collapses along the channel outside property No. 283 & 285 Lower Richmond Road. Water is almost reaching back of footway and it is an inch deep. Pedestrians struggle to pass each other and I can not get to my door with double buggy (Im renting 285). This section never dries because it has enough mud to keep it wet. It is like that since I moved in in July 2020.

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  • Thank you for your report. We will now assign this to the relevant team to investigate.

    Category changed from ‘Pavement Overcrowding’ to ‘Standing water’

    Posted by TfL at 10:15, Wed 23 December 2020

  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will aim to update you in progress within 10 days

    State changed to: In progress

    Posted by TfL at 10:22, Mon 4 January 2021

  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 09:50, Wed 10 February 2021

This report is now closed to updates. You can make a new report in the same location.