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Blocked drain causing damage - TW9 3DT

Reported via desktop in the Blocked drain category anonymously at 10:23, Wed 23 December 2020

Sent to TfL less than a minute later. TfL ref: FMS2444472.

Mortlake Road near to Kew Road junction has a blocked drain on a red route which is causing damage to property and making it dangerous to walk on the pavement. Location: 9 Mortlake Terrace, Kew, Richmond TW9 3DT, UK Latitude: 51.4824452558046 Longitude: -0.286459671333432

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Updates

  • Pictures of the problem

    Posted anonymously at 16:27, Wed 23 December 2020

  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 08:25, Monday 4 January 2021

  • You sent me a mail saying this is fixed but as you see from photo it isn’t. It’s the drain opposite 2 Mortlake Road.

    Posted anonymously at 16:57, Tuesday 5 January 2021

  • Water is now causing damage to wooden gates. Please can you

    Posted anonymously at 09:54, Tuesday 12 January 2021

  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will aim to update you in progress within 10 days

    State changed to: In progress

    Posted by TfL at 10:18, Tuesday 12 January 2021

  • Getting worse due to rain

    Posted anonymously at 14:56, Wednesday 13 January 2021

  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    Posted by TfL at 15:28, Wednesday 13 January 2021

  • Thank you for your report. This will now be investigated by our team and we will aim to update you on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    Posted by TfL at 10:43, Monday

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