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Potholes next to bus stop

Reported via Android in the Pothole (minor) category anonymously at 11:18, Mon 28 December 2020

Sent to TfL 2 minutes later. TfL ref: FMS2449938.

There are a few potholes and with cars travelling at speed causing debris all over pavement where people are waiting for buses. Glass on other side of pavement also

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  • Thank you for your report. We have re categorised this and it will now be directed to the appropriate team to resolve.

    Category changed from ‘Pothole’ to ‘Pothole (minor)’

    Posted by TfL at 11:19, Mon 28 December 2020

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as safety issue it will be made safe within 24 hours. A permanent repair, if needed, will be carried within our next programmed works for the area or sooner if we can. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 09:37, Monday 11 January 2021

  • We have reported this pothole to Enfield Council about 6 times in the last 6 months. They have finally emailed and advised us to contact TFL direct.

    The pothole was once again 'patched' just over 1 week ago (w/c 11th Jan 2021). Within 10 days the pothole has returned (please see attached picture taked 19/01/21 @ 11:10). The noise from both HGVs hitting the pothole, and the loose manhole cover are as loud as ever. At night, this is proving to be a NIGHTMARE for us... This pothole has been repaired at least 4 times in the last 3-4 months, and each time the repair lasts a matter of 1 - 2 weeks. The patch repairs are just not working.

    Can a more sustainable and lasting repair not be done? Can this situation please be addressed as it is causing us so many issues with our sleeping? The noise of the rocking manhole cover and HGVs hitting the pothole are DRIVING US INSANE at night.

    We really do appreciate that this is a difficult time, and we imagine that there must be many issues TFL are juggling at present, and we are very appreciative of everyone's hard work. However, I BEG that this situation can be addressed properly as soon as possible. Please can a proper and lasting repair be done?

    I look forward to your replies and assistance.

    Posted anonymously at 11:24, Tuesday 19 January 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 9 February 2021

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