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Traffic sensor doesn't detect bikes turning from Braganza Street

Reported via desktop in the General Fault category anonymously at 14:36, Sunday 3 January 2021

Sent to TfL less than a minute later. TfL ref: FMS2458846.

The traffic sensor which detects traffic turning out of Braganza Street into Kennington Park Road does not detect cyclists waiting in the cycle box. It also sometimes misses cars which are too far forward or too far back from the main stop line. As a cyclist it's very difficult to trigger a green light without other cars turning up.

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Updates

  • Your report has been investigated and we can confirm that there is a non urgent fault at these traffic lights. We have passed this to our contractors, and you should see an improvement within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:18, Wednesday 13 January 2021

  • Your report has been investigated by our team and unfortunately it cannot be resolved through Street Care. Please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 09:53, Wednesday 20 January 2021

  • This is a very unhelpful response. You acknowledge there's a fault, then investigate it, decide you can't fix it, and refer it back to the person who raised it to raise it again. Nothing has been resolved.

    Posted anonymously at 17:40, Thursday 21 January 2021

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