You can move around with your keyboard
plus
minus
left
right
Drop pin on the map to start a new report
space
Press space again to adjust the location
space
Back to all reports

Drain cover at bus stop L on Rectory road N16 damaged, loose and noisy

Reported via mobile in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 23:58, Sun 3 January 2021

Sent to TfL less than a minute later. TfL ref: FMS2459632.

This drain cover by bus stop L on Rectory road N16 7SD has been loose and very noisy for months now. Every time a bus approaches the bus stop it causes a loud clanking/banging. This happens very frequently throughout the day and night as there are 5 different busses stopping at this bus stop including 3 night busses. The road surface surrounding the drain appears to be damaged again - this was repaired a few months ago but the repair has now failed and in any case it didn’t correct the defect causing the noise. As this is a residential street I hope that tfl will make it a priority to fix this defect given the substantial disturbance it is causing.

RSS feed of updates to this problem Receive email when updates are left on this problem.

Updates

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:10, Fri 8 January 2021

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 11:14, Fri 8 January 2021

  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 10:08, Wed 13 January 2021

  • The issue is exactly the same as previously reported so it has not been resolved as claimed. No repair has been carried out as you can see from the attached picture taken today Wednesday 13th of January at 12.53pm. Please can tfl attend to the issue as a matter or urgency as the drain cover is loose, damaged and extremely noisy as previously reported causing a lot of disturbance as busses continuously drive over it causing loud clanking/banging as previously reported.

    Posted anonymously at 13:01, Wed 13 January 2021

  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 13:13, Wed 13 January 2021

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 16:47, Fri 22 January 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 20 February 2021

  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    Posted by TfL at 10:14, Mon 22 February 2021

  • The drain cover remains extremely noisy causing a lot of disturbance to us residents living nearby as we have to put up with frequent loud banging as busses continuously drive over it - this is a busy bus stop. The very basic repair that was done to the damaged road surface around the drain some time ago was in no way sufficient. Indeed it did not solve the noise pollution problem that this defect has continued to cause for many months now without having been fully resolved despite various reports. Please can TFL address the matter once and for all and as a matter of urgency. Thank you.

    Posted anonymously at 23:28, Mon 19 April 2021

  • There has been no response or action from Tfl about this. The noisy drain cover remains a major disturbance. Please can Tfl attend to this issue to finally resolve it.

    Posted by Eva Nicotra at 18:45, Fri 30 April 2021

This report is now closed to updates. You can make a new report in the same location.