Fixed
Drain cover at bus stop L on Rectory road N16 damaged, loose and noisy
Sent to TfL less than a minute later. TfL ref: FMS2459632.
This drain cover by bus stop L on Rectory road N16 7SD has been loose and very noisy for months now. Every time a bus approaches the bus stop it causes a loud clanking/banging. This happens very frequently throughout the day and night as there are 5 different busses stopping at this bus stop including 3 night busses. The road surface surrounding the drain appears to be damaged again - this was repaired a few months ago but the repair has now failed and in any case it didn’t correct the defect causing the noise. As this is a residential street I hope that tfl will make it a priority to fix this defect given the substantial disturbance it is causing.
Updates
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Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
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Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
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Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
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The issue is exactly the same as previously reported so it has not been resolved as claimed. No repair has been carried out as you can see from the attached picture taken today Wednesday 13th of January at 12.53pm. Please can tfl attend to the issue as a matter or urgency as the drain cover is loose, damaged and extremely noisy as previously reported causing a lot of disturbance as busses continuously drive over it causing loud clanking/banging as previously reported.
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Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours
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Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
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Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
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The drain cover remains extremely noisy causing a lot of disturbance to us residents living nearby as we have to put up with frequent loud banging as busses continuously drive over it - this is a busy bus stop. The very basic repair that was done to the damaged road surface around the drain some time ago was in no way sufficient. Indeed it did not solve the noise pollution problem that this defect has continued to cause for many months now without having been fully resolved despite various reports. Please can TFL address the matter once and for all and as a matter of urgency. Thank you.
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There has been no response or action from Tfl about this. The noisy drain cover remains a major disturbance. Please can Tfl attend to this issue to finally resolve it.
This report is now closed to updates. You can make a new report in the same location.