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Drain cover at bus stop L on Rectory road N16 damaged, loose and noisy

Reported via mobile in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 23:58, Sunday 3 January 2021

Sent to TfL less than a minute later. TfL ref: FMS2459632.

This drain cover by bus stop L on Rectory road N16 7SD has been loose and very noisy for months now. Every time a bus approaches the bus stop it causes a loud clanking/banging. This happens very frequently throughout the day and night as there are 5 different busses stopping at this bus stop including 3 night busses. The road surface surrounding the drain appears to be damaged again - this was repaired a few months ago but the repair has now failed and in any case it didn’t correct the defect causing the noise. As this is a residential street I hope that tfl will make it a priority to fix this defect given the substantial disturbance it is causing.

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Updates

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:10, Friday 8 January 2021

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 11:14, Friday 8 January 2021

  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 10:08, Wednesday 13 January 2021

  • The issue is exactly the same as previously reported so it has not been resolved as claimed. No repair has been carried out as you can see from the attached picture taken today Wednesday 13th of January at 12.53pm. Please can tfl attend to the issue as a matter or urgency as the drain cover is loose, damaged and extremely noisy as previously reported causing a lot of disturbance as busses continuously drive over it causing loud clanking/banging as previously reported.

    Posted anonymously at 13:01, Wednesday 13 January 2021

  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 13:13, Wednesday 13 January 2021

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 16:47, Friday 22 January 2021

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