Uneven paving led to accident
Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 10:32, Friday 8 January 2021
Sent to TfL less than a minute later. TfL ref: FMS2467283.
I would like to report an uneven pavement and an uneven edge with no markings in this locality which are a trip hazard that caused me to trip and fell over onto the road close to the cycle lane resulting in an injury to my right knee, which is painful and restricting mobility.
Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 13:10, Wednesday 13 January 2021
Your report has been investigated and we were not able to find any defects or issues at this location. This could be because the issue has already been resolved. However if the issue remains, please can you either resubmit your report with some more information and a photo or you can contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues
State changed to: No further action
Posted by TfL at 11:35, Tuesday 19 January 2021
Provide an update