Two flags next to each other, one with Incorrect route tile
Reported via desktop in the Incorrect timetable information category anonymously at 16:49, Saturday 9 January 2021
Sent to TfL less than a minute later. TfL ref: FMS2469359.
A new stop flag has been installed but the old one not removed, so now there are two duplicated right next to each other. The new flag has incorrectly shows that route '70' stops there, which it doesn't as only 382 goes this way.
Your report has been investigated and we have reported this to our contractors. We will work to correct this information within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 13:24, Tuesday 12 January 2021
Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 13:27, Tuesday 12 January 2021
Your report has been investigated by our team and unfortunately it cannot be resolved through Streetcare. Please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues who will be able to help you with this query
State changed to: Internal referral
Posted by TfL at 11:07, Monday 1 February 2021
Provide an update