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Wires exposed on traffic light outside HSBC

Reported via desktop in the Damage - wires exposed category anonymously at 08:53, Wed 13 January 2021

Sent to TfL less than a minute later. TfL ref: FMS2475185.

Cover to yellow box removed and wires exposed

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Updates

  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 09:03, Wed 13 January 2021

  • Your report has been investigated and we can confirm that there is a fault with these traffic lights. We have passed this to our contractors and as it is classed as an emergency it will be made safe within 24 hours. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 19:33, Sun 31 January 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Mon 1 March 2021

This report is now closed to updates. You can make a new report in the same location.