Wires exposed on traffic light outside HSBC
Reported via desktop in the Damage - wires exposed category anonymously at 08:53, Wednesday 13 January 2021
Sent to TfL less than a minute later. TfL ref: FMS2475185.
Cover to yellow box removed and wires exposed
Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 09:03, Wednesday 13 January 2021
Your report has been investigated and we can confirm that there is a fault with these traffic lights. We have passed this to our contractors and as it is classed as an emergency it will be made safe within 24 hours. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 19:33, Sunday 31 January 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Monday
Provide an update