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Trip hazard

Reported via mobile in the Manhole Cover - Missing category anonymously at 16:53, Friday 15 January 2021

Sent to TfL less than a minute later. TfL ref: FMS2480730.

Channel Drainage grating missing at the bottom of steps dangerous trip hazard . Also water is pooling as the drain is blocked Needs urgent repair as this is a busy footfall area to the station

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Updates

  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue it will be made safe within one hour. If owned by us we will carry out a permanent repair, if needed at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 17:12, Friday 15 January 2021

  • Hi the location is the bottom of the steps next to the traffic lights at kidbrooke park road leading to the underpass

    Posted by Royal Borough of Greenwich at 18:38, Friday 15 January 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 13 February 2021

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