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Lighting not working - Countdown board blank

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Reported via desktop in the Damage - lighting not working (bus shelter) category anonymously at 21:04, Saturday 16 January 2021

Sent to TfL less than a minute later. TfL ref: FMS2482528.

For three nights now the bus shelter outside Blackheath Dry Cleaners is unlit and the Countdown board is blank. This has happened before and JC Decaux who manage the shelter need to visit to reset the electrics. Busy bus stop at major transport hub point so needs Countdown board back working for Monday please. Decaux refer to it as shelter LEW0182AB Blackheath village - STOP 33777

Updates

Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days, however if this is a power supply problem it may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

State changed to: Action scheduled

Posted by TfL at 08:20, Monday 18 January 2021
Unfortunately we have not been able to fix this within the timescale that we originally told you. This is in progress and we hope to have it fixed soon. Should you need anything else or have any questions please contact customer services on 0343 222 1234

State changed to: Fixed

Posted by TfL at 11:35, Wednesday 20 January 2021

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