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Manhole sunken deeper than normal into roadway leaving sharp edges

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 01:19, Monday 18 January 2021

Sent to TfL less than a minute later. TfL ref: FMS2484493.

This manhole cover appears to be sitting lower in it's metal frame than normally expected - leaving a drop with sharp edges exposed that have damaged my offside tyres of my car resulting in me having to purchase new.

The manhole is on the nearside lane (Lane one) SW direction of the A3 before the TFL bus stop for 'West Lodge' - before ASDA turnoff. It is the second manhole in the space of approx 10 metres.

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Updates

  • Thank you for your report. This will now be investigated by our team and we will update on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 13:45, Tuesday 19 January 2021

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:53, Wednesday 20 January 2021

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 18:58, Thursday 28 January 2021

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