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Street lights are out

Reported via desktop in the All out - three or more street lights in a row category anonymously at 16:48, Mon 18 January 2021

Sent to TfL less than a minute later. TfL ref: FMS2486351.

Street lights are out. Big safety matter as pedestrian exit from large Tesco supermarket and bus stops are in the dark currently exposing people to a high risk of being hit by a car.

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  • Your report has been investigated and we have reported this to our contractors. We will attend or investigate within three days. If a repair is required, we will aim do that within 14 days. If this issue is related to a power outage this may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 16:51, Mon 18 January 2021

  • There is a line of street lights not working on the A406 at the eastbound Tesco Colney Hatch exit on the slip road to Colney Hatch Lane in N11.

    Street light numbers E387/388/389/390/391/392/393

    This is causing treacherous driving and a danger to cars and pedestrians. It is near pitch black as you exit the A406. The lights need to be on for anyone to see where they are going. These already dangerous conditions are increased at night when there is less traffic and fewer car lights to help with navigation.

    It’s a disaster waiting to happen and needs to be urgently addressed.

    Posted anonymously at 14:15, Thu 21 January 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 16 February 2021

  • The lights HAVE NOT BEEN FIXED and are still not working as at April 1st 2021. This is a matter of public safety and needs to be addressed urgently. Why are requests to fix a series of essential street lights on a busy slip road repeatedly ignored? You have given no explanation. It’s impossible to see what it is ahead of you and with a bus stop and supermarket entrance leading out onto this road it is an accident waiting to happen. Also you cannot see the road directly in front of you for hundreds of yards as there are so many lights turned off. Why are they there? Why were they installed? Because they are deemed to be essential, but you are ignoring that fact. It’s totally unacceptable and must be rectified. The next stage has to be contacting the local MP to take this up. TFL’s inaction makes a mockery of everything you purport to stand for. It’s a total disgrace.

    Posted anonymously at 08:39, Fri 2 April 2021

This report is now closed to updates. You can make a new report in the same location.