Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 16:22, Wed 20 January 2021
Sent to TfL less than a minute later. TfL ref: FMS2491171.
The pavement right outside our building (nursery) is uneven and someone recently tripped and hurt their ankle. It is quite uneven all around and I think the tree roots is pushing the pavement up. You recently laid down some tarmac to cover the bulk of the roots but left the remaining pavement.
Thank you for your report. This will now be investigated by our team and we will aim to update you on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 17:55, Wed 20 January 2021
Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 11:55, Wed 3 February 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thu 4 March 2021
This report is now closed to updates. You can make a new report in the same location.