Manhole cover on New Kent Road is rocking
Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category by James Manning at 13:02, Thursday 21 January 2021
Sent to TfL less than a minute later. TfL ref: FMS2492853.
The manhole cover outside the entrance to the petrol station at 197 New Kent Road is in a very bad state. The house shakes each time a lorry passes, and every time a car passes as it's every 10 seconds.
Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 13:46, Thursday 21 January 2021
Thank you for the temporary repair. It has made a huge difference to the quality of life here. However the temporary repair has failed already. Please see photo attached. The house is beginning to shake again and I should be most grateful if you would make a more permanent repair. Thank you.
Posted by James Manning at 00:40, Thursday 28 January 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Friday 19 February 2021
Provide an update