Flooding at bus stop
Reported via desktop in the Standing water category anonymously at 15:12, Thursday 21 January 2021
Sent to TfL 4 minutes later. TfL ref: FMS2493313.
Whenever it rains, there is flooding at the bus stop. This means that buses, when pulling in, soak passengers waiting to board. This has been a problem for a long period of time.
Thank you for your report. We have re categorised this and it will now be directed to the appropriate team to resolve.
Category changed from ‘Flooding’ to ‘Standing water’
Posted by TfL at 15:16, Thursday 21 January 2021
Thank you for your report. This will now be investigated by our team and we will aim to update you on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 06:50, Monday 25 January 2021
Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue we will aim to resolve it within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 12:34, Wednesday 3 February 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thursday 4 March 2021
Provide an update