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Light Out

Reported via desktop in the All out - three or more street lights in a row category anonymously at 11:57, Friday 22 January 2021

Sent to TfL less than a minute later. TfL ref: FMS2494963.

A new lamp column has been installed and it is not working. Also, the lamp column has not had it's street light number put on the column for identification purposes.

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Updates

  • Thank you for your report. This will now be investigated by our team and we will aim to update you on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 12:08, Friday 22 January 2021

  • Your report has been investigated and we have reported this to our contractors. We will attend or investigate within three days. If a repair is required, we will aim do that within 14 days. If this issue is related to a power outage this may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 07:48, Tuesday 26 January 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 24 February 2021

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