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The WAIT button appears to be permanently on.

Reported via desktop in the Pedestrian wait button not working category anonymously at 08:34, Monday 25 January 2021

Sent to TfL less than a minute later. TfL ref: FMS2499419.

The WAIT button appears to be permanently on, so the lights automatically start to go RED even when there is no one there to have pressed it. This is causing excessive traffic queuing. I sat through 2 sequences and RED - GREEN - RED with no pedestrians anywhere near the crossing.

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Updates

  • Your report has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have passed this to our contractors, and it will be fixed within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 08:38, Monday 25 January 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 23 February 2021

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