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Bus Stop Need Urgent Attention

Reported via desktop in the Damage - smashed glass or panels / jagged metal edges on shelter category anonymously at 12:28, Monday 25 January 2021

Sent to TfL less than a minute later. TfL ref: FMS2500072.

Customer complaint

Queens Road direction: BUS ROUTES 151/410 STOP 'GK' NO TEXING NUMBER Loose glass window at the Bus due to reverts needs tightening

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Updates

  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:43, Monday 25 January 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 23 February 2021

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