Reported via desktop in the Roadworks category anonymously at 09:11, Monday 1 February 2021
Sent to TfL less than a minute later. TfL ref: FMS2514554.
For around a year there has been road works on the Westway (both carriageways) but nobody is ever working on-site. There is just one sign that says works will start in December 20. Can you please let me know what the maintenance plans are for the Westway and when the very poor carriageway condition and protective barriers (which are very old and in poor condition) will be replaced. The green cats eyes are also coming off the lanes again at the roadwork section. Ca you please send me a timetable and works that will be carried out? I use the Westway everyday. (also can you not improve the signalling gantries which are 50 years old and yellow lights that are never operational). Thanks !!
Thank you for your report. This will now be investigated by our team and we will aim to update you on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 10:32, Monday 1 February 2021
I still have not heard back on this issue? Can you update me please, Thanks.
Posted anonymously at 16:35, Wednesday 17 February 2021
Your report has been investigated by our team and unfortunately it cannot be resolved through Streetcare. Please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues who will be able to help you with this query
State changed to: Internal referral
Posted by TfL at 17:01, Wednesday 7 April 2021
Provide an update