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Wait button not working

Reported via desktop in the Pedestrian wait button not working category anonymously at 10:26, Mon 1 February 2021

Sent to TfL less than a minute later. TfL ref: FMS2515615.

The pedestrian crossing on Philip Lane by the High Road junction doesn't have lights for pedestrians, therefore no wait button, therefore not reflected in your system, therefore always incoming traffic and no time for pedestrians to cross safely. Please sort as the size of the junction and the high speed traffic in this location makes it very dangerous.

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Updates

  • Your report has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have passed this to our contractors, and it will be fixed within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:40, Mon 1 February 2021

  • Your report has been investigated by our team and unfortunately it cannot be resolved through Streetcare. Please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 17:47, Mon 1 February 2021

This report is now closed to updates. You can make a new report in the same location.