Reported via desktop in the Pedestrian wait button not working category anonymously at 16:01, Tue 2 February 2021
Sent to TfL less than a minute later.
TfL ref: FMS2519648.
I am a blind person living and working in Lambeth North area. I rely on the tactile cones to tell me when it is safe to cross. However, in recent weeks I have noticed two of the tactile cones on the wait box are not working. This is on the junction of Kennington Road both on the North and South sides crossing Lambeth Road.
Your report has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have passed this to our contractors, and it will be fixed within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 16:11, Tue 2 February 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234