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Damaged road

Reported via desktop in the Pothole (minor) category anonymously at 11:32, Wednesday 3 February 2021

Sent to TfL 1 day, 6 hours, 37 minutes later. TfL ref: FMS2521313.

At Kew Green (East side) on the approach to the South Circular immediately south of Kew Bridge, the road rises sharply causing a car's front bumper to scrape the road. The road appears to have dipped at this point over the years, causing an abrupt change in the gradient, that damages cars. As a resident I have learned to approach the junction more slowly than is otherwise warranted so as to limit the damage to my car. I have uploaded two photos, one a map and the other of the road, which pinpoint the location of the problem. I would be grateful if your engineers would conduct an inspection with a view to then arranging remedial roadworks.

Direction of Travel: Joining the South Circular (A205) from Kew Green (East side)

Location: 110 Kew Green, Kew, Richmond TW9 3AP

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Updates

  • Your report has been investigated by our team and unfortunately it cannot be resolved through Streetcare. Please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 12:28, Wednesday 3 February 2021

  • Thank you for your report. This will now be investigated by our team and we will aim to update you on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 13:23, Wednesday 3 February 2021

  • Thank you for your report. We have re categorised this and it will now be directed to the appropriate team to resolve.

    State changed to: Open

    Posted by TfL at 18:08, Thursday 4 February 2021

  • Thank you for your report. We have re categorised this and it will now be directed to the appropriate team to resolve.

    Category changed from ‘Pothole’ to ‘Pothole (minor)’

    Posted by TfL at 18:09, Thursday 4 February 2021

  • Your report has been investigated by our team and unfortunately it cannot be resolved through Streetcare. Please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 08:24, Friday 5 February 2021

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