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The pedestrian light isn't working

Reported via mobile in the Pedestrian wait button not working category anonymously at 11:53, Sun 7 February 2021

Sent to TfL less than a minute later. TfL ref: FMS2531020.

The red light that shows a pedestrian has pressed to cross is permanently lit but the lights never change to allow pedestrians to cross

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Updates

  • Your report has been investigated and we were not able to find any defects or issues at this location. This could be because the issue has already been resolved. However if the issue remains, please can you either resubmit your report with some more information and a photo or you can contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 11:58, Sun 7 February 2021

  • The crossing is still not working properly, the light is never turning red to allow pedestrians to cross.

    Posted anonymously at 17:38, Fri 19 February 2021

  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 15:25, Wed 3 March 2021

  • While it states above that this has been "resolved", I live directly behind these traffic lights and I can confirm that they NEVER switch to red to allow pedestrians to cross. This is a dangerous recurring issue, which has happened at least 5 times since I've been living here for the past 2 years. Please send someone out to make a proper assessment of the issue because this is very unsafe for pedestrians.

    Posted anonymously at 17:03, Sat 6 March 2021

  • I tried to use this crossing yesterday 6.3.21 and it is still not working.

    Posted anonymously at 11:49, Sun 7 March 2021

  • Your report has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have passed this to our contractors, and it will be fixed within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:39, Tue 9 March 2021

  • This STILL isn’t working as of eve. 9th and cars heading east go on the wrong side of the road to turn into Taybridge Road. This is an accident waiting to happen especially now the schools are back...

    Posted by Simon Crane at 07:17, Wed 10 March 2021

  • Pedestrian lights not working. Button pressed but the lights do not change.

    Posted anonymously at 09:10, Wed 10 March 2021

  • This is still not working. It is extremely dangerous given the road works at the junction with Queenstown Rd such that cars are driving on the wrong side of the road to avoid waiting in the traffic. I use this crossing to take my young children to nursery and school.

    Posted anonymously at 09:43, Wed 10 March 2021

  • The pedestrian lights are not working.

    Posted anonymously at 21:46, Wed 10 March 2021

  • Another report of this still not working and is becoming dangerous to cross especially with children going back to school this week. Extremely extremely major concern, for kids who tavel to and from school by themselves , who are not looking right.

    Posted anonymously at 08:17, Thu 11 March 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 7 April 2021

  • This light is not working again sadly. Everyone has got very used to it being incredibly efficient, so it is now dangerous again....

    Posted anonymously at 18:43, Wed 26 May 2021

This report is now closed to updates. You can make a new report in the same location.