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Traffic light timer not set correctly

Reported via desktop in the General Fault category anonymously at 08:47, Wed 17 February 2021

Sent to TfL less than a minute later. TfL ref: FMS2551293.

The traffic lights across Jamaica Road at the end of Cathay Street were recently adjusted. The delay between pedestrians pushing the button to cross and the lights stopping the traffic is excessively long (over a minute). This is not pedestrian friendly. It is also unsafe as people are taking risks by crossing when there are gaps in the traffic. This is a much used crossing into and out of Southwark Park. Please could the lights be adjusted back to their original settings, when they stopped the traffic immediately?

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  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 11:13, Wed 17 February 2021

  • This is not fixed I'm afraid. I found yesterday that, crossing from the park towards the river, the push button control still takes a good minute to stop the traffic. Going back across towards the park, it did not stop the traffic at all. Please could you investigate this further?

    Posted anonymously at 08:12, Mon 22 February 2021

  • It is still well over a minute (90 seconds last week; I counted) between pressing the button and the lights stopping. This is causing a safety issue at a much-used crossing as people are unwilling to wait, especially considering that the lights were much faster when first installed, and are crossing during gaps in traffic. Please return the lights to their original timing configuration.

    Posted anonymously at 11:42, Thu 25 March 2021

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