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Shelter not consistent with stop name

Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 21:15, Wed 17 February 2021

Sent to TfL 5 days, 13 hours, 40 minutes later. TfL ref: FMS2553434.

The bus shelter wrongly says "Duke Street Hill" on the side, but the actual stop name is now "London Bridge Station".

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Updates

  • Thank you for your report. We have re categorised this and it will now be directed to the appropriate team to resolve.

    Category changed from ‘Incorrect timetable information’ to ‘Damage - other (bus stops and shelters)’

    Posted by TfL at 10:54, Tue 23 February 2021

  • Thank you for your report. This will now be investigated by our team and we will aim to update you on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 15:52, Tue 23 February 2021

  • Thank you for your report. This will now be investigated by our team and we will aim to update you on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    Posted by TfL at 16:38, Mon 1 March 2021

  • Works order has been raised to change the End Cap name on shelter to London Bridge Station to match the stop name. Order number 3026273. Pls note this can take over 30days to complete.

    Posted by TfL at 16:27, Mon 22 March 2021

  • Works order has been raised to change the End Cap name on shelter to London Bridge Station to match the stop name. Order number 3026273. Pls note this can take over 30days to complete.

    Posted by TfL at 16:28, Mon 22 March 2021

  • This issue has already been reported to us on Streetcare. You can view updates on progress by searching on the location on the map and clicking the pin. You can also add your own update if you would like to. Should you need anything else please contact customer services on 0343 222 1234.

    Posted by TfL at 14:46, Tue 30 March 2021

  • Our routine inspections had already picked up this issue and it has been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 16:06, Thu 8 April 2021

This report is now closed to updates. You can make a new report in the same location.