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Wait button stuck

Reported via mobile in the Pedestrian wait button not working category anonymously at 05:34, Tuesday 23 February 2021

Sent to TfL 57 minutes later. TfL ref: FMS2565518.

Coming from the direction of Headstone Road to the junction of Greenhill Way, the traffic lights if to continue straight or turn right are stuck on red continously. Other directions have a green light which eventually turn to red. The green man crossing comes on and then turns back to red. From the Headstone Road direction to the junction to Greenhill Way, the pedestrian box then automatically switches to Wait again thus causing the lights to continue on red for that junction and the other directions then have a continuous green light over and over.

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Updates

  • Your report has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have passed this to our contractors, and it will be fixed within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Category changed from ‘Stuck on red’ to ‘Pedestrian wait button not working’

    State changed to: Action scheduled

    Posted by TfL at 06:31, Tuesday 23 February 2021

  • Your report has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have passed this to our contractors, and it will be fixed within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 07:07, Tuesday 23 February 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 24 March 2021

This report is now closed to updates. You can make a new report in the same location.