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Loud manhole cover - TW fixed wrong one

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 16:28, Tuesday 23 February 2021

Sent to TfL less than a minute later. TfL ref: FMS2567240.

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This manhole cover has been reported several times and directly with Thames Water but not getting any response. Thames Water came and fixed the wrong manhole, I have highlighted which one needs to be fixed. It is on a main road so the loud noise it makes every time a car drives over it is constant, day and night. Please can this be fixed or help us get Thames Water to fix it. Thank you.

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  • Thank you for your report. This will now be investigated by our team and we will aim to update you on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 08:35, Wednesday 24 February 2021

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    Your report has been investigated by our team and this manhole is owned by Thames Water not TfL We have passed this on to our Section 81 team who will report this to them. Should you need anything else please contact customer services on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 12:54, Thursday 25 February 2021

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