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Road dips causing ponding at crossing points

Reported via iOS in the Standing water category by Dan watson-marsh at 17:31, Wed 3 March 2021

Sent to TfL less than a minute later. TfL ref: FMS2585029.

Homesdale road, crossing point near co op and opposite crossing point. Last reported to TFL ON REF 1949484 20/01/2020 NOTHING DONE!!?? Why? since TFL relayed this road it has ponded badly at the pedestrian crossing points. I’ve reported this and LBB have reported this to you. When will this be resolved please?

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  • Thank you for your report. This will now be investigated by our team and we will aim to update you on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 10:32, Thu 4 March 2021

  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue we will aim to resolve it within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:19, Tue 30 March 2021

  • Let’s hope you resolve this. As I reported this over a year ago and TfL done nothing

    Posted by Dan watson-marsh at 10:13, Tue 6 April 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 28 April 2021

  • Nothing has been done!

    Posted by Dan watson-marsh at 08:25, Wed 28 April 2021

This report is now closed to updates. You can make a new report in the same location.