You can move around with your keyboard
plus
minus
left
right
Drop pin on the map to start a new report
space
Press space again to adjust the location
space
Back to all reports

Defective paving

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 11:47, Mon 8 March 2021

Sent to TfL less than a minute later. TfL ref: FMS2594288.

My shop address is 45 South Lambeth Road, SW8 1RH. Ever since TFL took the responsibility for the pavement outside my shop, we have had nothing but massive problems. Since you decided to replace the pavement and add 3 bike racks, pedestrians trip over paving that has sunk, and when it rains the pavement becomes like a swimming pool. You will notice the nighttime photo, a pedestrian having to walk in the road to avoid the massive puddle and bicycle which during the day children have to do the same. you have repaired the pavement many times and they have failed and I believe it's time you remove all the pavement and start again and move separate the bike racks further along.

RSS feed of updates to this problem Receive email when updates are left on this problem.

Updates

  • Thank you for your report. This will now be investigated by our team and we will aim to update you on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 17:24, Mon 8 March 2021

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 09:44, Fri 12 March 2021

  • Did you get cartoon characters to make the repairs to the pavement! It is absolutely disgusting! After 3 days look at the pavement. The whole pavement from the shop going down to the curb has got to be removed and laid down again.

    Posted anonymously at 23:02, Mon 15 March 2021

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 12:57, Tue 6 April 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 10 April 2021

  • Thank you for your recent report. Unfortunately this is taking longer to investigate that we had planned. We are currently working on this and we will give you an update as soon as we can. In the meantime if you need anything else please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: In progress

    Posted by TfL at 13:04, Sat 10 April 2021

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:44, Tue 20 April 2021

  • Thank you for taking the time to report this to us. It is much appreciated. We’re pleased to let you know that your report has now been resolved. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 10:53, Mon 3 May 2021

This report is now closed to updates. You can make a new report in the same location.