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Thames Water manhole cover STILL rocking

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 10:39, Wednesday 10 March 2021

Sent to TfL less than a minute later. TfL ref: FMS2598811.

Hello, this manhole cover (it is the large square one managed by Thames Water not the smaller TFL one) was 'repaired' two days ago by covering it in tarmac, this has been done several times and each time within 48 hours the tarmac collapses and the drain cover starts to rock again each time a heavy vehicle passes over, waking everybody up all night long. This has been particularly bad for the last 10 days as one lane of the road is closed so all traffic is using the bus lane 24hrs a day so the loud bang occurs literally every few seconds.

PLEASE can Thames Water work with TFL to do a proper long-lasting repair on this rather than just temporary tarmac coverings which degrade after a couple of days of traffic?

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  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 20:35, Wednesday 10 March 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 8 April 2021

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