Reported via desktop in the Roadworks category anonymously at 07:38, Thu 18 March 2021
Sent to TfL less than a minute later.
TfL ref: FMS2616387.
The yellow plastic wheelchair ramps at these roadworks have not been secured to the pavement. There are clear instructions printed on the ramps that they must be secured to the pavement, and there are bolt-holes provided in the ramps. Because they have not been secured to the pavement, they slide off the kerb when a wheelchair user tries to use them, or are already in the gutter, having slid off earlier, making them UNUSABLE for a wheelchair user. Please ensure that these ramps are from now on securely bolted to the kerb, so that this dangerous safety hazard is removed and wheelchair users are no longer put at risk of accident and injury.
Thank you for your report. This will now be investigated by our team and we will aim to update you on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 08:27, Thu 18 March 2021
Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked this up and we have advised the contractors.