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12" x 8" x 3" deep pothole, rapidly deteriorating surface

Reported via desktop in the Pothole category anonymously at 12:24, Monday 22 March 2021

Sent to TfL less than a minute later. TfL ref: FMS2625618.

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12" x 8" x 3" deep pothole & rapidly deteriorating surface on Well Hall Rd near junction with Westmount Rd. Carriageway and footway littered with debris. Fault partially caused by poor drainage. Could you explain why this fault cannot be repaired with this report? Calling customer services is not an option because they cannot get a response after being on a call for over 30 minutes!!!

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  • Your report has been investigated and we have reported this to our contractors. If this confirmed as safety issue it will be made safe within 24 hours. A permanent repair, if needed, will be carried within our next programmed works for the area or sooner if we can. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:27, Monday 22 March 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 20 April 2021

This report is now closed to updates. You can make a new report in the same location.