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Crossing alert sound far too loud - please turn off

Reported via desktop in the General Fault category anonymously at 09:16, Mon 5 April 2021

Sent to TfL less than a minute later. TfL ref: FMS2653146.

This has been marked fixed but hasn't - the crossing sound across Hermitage road on the corner of Hermitage Road and Green Lanes and also across green lanes is far too loud and keeps my household up at night and is constant irritant during the day and for shiftworkers sleeping, can the sound please be turned off? This is a residential area and is an annoyance for many and is unnecessary - there are many silent crossings in London and this should be one

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:36, Tue 27 April 2021

  • Hi There - this still hasn't been fixed.

    Please can someone look into this and get the sound turned off on both these crossings they are not necessary to have sound and are much too loud for a residential area, especially considering a much bigger crossing down the road at Manor House station is silent and is not a residential area.

    Posted anonymously at 15:04, Tue 25 May 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 26 May 2021

This report is now closed to updates. You can make a new report in the same location.