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Noisy manhole cover for 5 months

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 09:36, Wednesday 7 April 2021

Sent to TfL less than a minute later. TfL ref: FMS2657204.

Rattling manhole at the door step of Domino's Pizza, west-bound lane adjoining the pavement. Unmissable. Highly noisy. And yet NOT FIXED for so long. Am reporting it again (my 4th report plus a phone report, several anonymous reports). 7th April 2021 - Manhole at the doorstep of Domino's Pizza NEVER FIXED. 5 Months now, reported many times. Very frustrating. And surprising how TFL keeps on stating it has been fixed (as I was notified yet again today) when it has never even been attended to though it is unmissable given its location and noise level. Can someone please get this done so that the residents are no longer disturbed and this noise pollution is curbed? We would be most grateful. Thank you.

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Updates

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue it will be made safe within two hours. If owned by us, we will carry out a permanent repair at a later date. If owned by others this will be passed to them for a permanent repair. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 13:13, Thursday 8 April 2021

  • Photos uploaded with request to please expedite. Thank you.

    Posted anonymously at 13:34, Tuesday 13 April 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 7 May 2021

  • False report yet again by TFL. It has NOT BEEN FIXED. Half a year now of repeated requests. Health affected due to disturbed sleep for such a long period. Please please fix it. Thanks.

    Posted anonymously at 08:32, Friday 7 May 2021

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