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Maintaining grass and litter on central reservation

Reported via desktop in the Debris in the carriageway category anonymously at 15:24, Wed 7 April 2021

Sent to TfL less than a minute later. TfL ref: FMS2658144.

The attached photo is of the central reservation on Lower Richmond Road A318 Trunk Road immediately after your people or contractors went through the motions of cutting the grass. This was done only using petrol strimmers (no lawn mowers of any kind) and no attempt was made to clear the rubbish. As you can see the results are awful. Could you please sort this out. The central reservations used to be maintained well by Richmond Council until TFL took over this job 2-3 years ago. Your contractors/ people clearly know that noone from TFL is ever going to check up on them.

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  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as safety issue this will be attended within two hours. Otherwise we aim to attend within 24 hours. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 21:39, Fri 9 April 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 8 May 2021

This report is now closed to updates. You can make a new report in the same location.