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Uneven paving slabs

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 11:39, Friday 9 April 2021

Sent to TfL less than a minute later. TfL ref: FMS2661864.

Walking up Glebe Way from Coney Hall to Station Road, West Wickham, there are any number of uneven paving slabs, some extremely dangerous. I've always been aware, but 4 weeks ago I tripped over an uneven paving slab in Station Road and broke my right elbow, banged my head and damaged my knee, and brought the matter to the attention of Bromley Council. I mentioned to them about Glebe Way and they said that this is under your jurisdiction. My recent accident has made me ultra-aware of the potential trip hazards in Glebe Way, and probably other pavements in the area, and I feel that you need to look into this. Although I am not a nervous person - and in fact like to do a lot of walking in the area, averaging maybe 5 miles on a walk - I am sure you can understand that breaking elbow in a similar situation has made me feel rather cautious about getting out and about, though I am forcing myself to do so. Bromley Council has not been helpful in relation to my accident, but I am hoping that you will give greater consideration to the matter I am raising with you. Many thanks.

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Updates

  • Your report has been investigated and we have reported this to our contractors. If this confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:09, Tuesday 13 April 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 12 May 2021

This report is now closed to updates. You can make a new report in the same location.