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Traffic light stuck on red

Reported via mobile in the Stuck on red category anonymously at 07:36, Tuesday 20 April 2021

Sent to TfL less than a minute later. TfL ref: FMS2680554.

On April 19th, 2021 at approximately 11.40 pm, I was leaving Optima Park. I approached the red light to turn unto Thames Road to proceed to Erith. I was at the white line and after a few minutes, the lights did not change. There was no one behind me at the time, so I reversed and drove up again. There was no change. The passenger crossing remained on Green and so did the lights to my right for oncoming traffic. Now after 5-6 minutes, there was a queue forming behind me. I could not reverse safely to take another route and so I decided to cautiously proceed throught the red light, ensuring there was no oncoming traffic.

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Updates

  • Your report has been investigated and we can confirm that there is a fault with these traffic lights. We have passed this to our contractors and as it is classed as an emergency it will be fixed or made safe within 24 hours. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Action scheduled

    Posted by TfL at 07:49, Tuesday 20 April 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 19 May 2021

This report is now closed to updates. You can make a new report in the same location.