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Go red too quickly

Reported via desktop in the General Fault category anonymously at 09:50, Wednesday 21 April 2021

Sent to TfL less than a minute later. TfL ref: FMS2683067.

I think the phasing of these pedestrian lights has changed and is causing traffic backlog therefore pollution for pedestrians. The lights go read as soon as button is pressed so there is no gathering time for pedestrians to cross on mass. This is a crossing by a school so in the mornings there is constant use but if the delay between pressing and going red was extend ( like I think it used to be) the traffic flow would be smoother and therefor less standing traffic for pedestrians. Could this be checked? Ideally this need to be checked between 8.30 and 9 in the mornings and probably the end of school too. Thank you

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  • Thank you for your report. This will now be investigated by our team and we will aim to update you on progress within 10 days. If the issue you have reported is an emergency we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 15:17, Wednesday 21 April 2021

  • Thank you for your recent report. Unfortunately this is taking longer to investigate that we had planned. We are currently working on this and we will give you an update as soon as we can. In the meantime if you need anything else please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    Posted by TfL at 08:16, Monday 26 April 2021

  • Thank you for taking the time to report this to us. It is much appreciated. Regrettably, it is taking longer to investigate than we had planned. Please be assured that we are currently working on this and we will give you an update as soon as we can. In the meantime, if you need anything else please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    Posted by TfL at 14:44, Tuesday 4 May 2021

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