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Westbound traffic lights not working properly

Reported via desktop in the General Fault category anonymously at 06:16, Thu 22 April 2021

Sent to TfL less than a minute later. TfL ref: FMS2684722.

The traffic lights on the westbound carriageway (towards sainsburys) just before the junction with Manor Grove appear to be malfunctioning.

I believe this is meant to be a pedestrian-operated crossing. There are 4 pedestrian controls and all of them are permanently illuminated with the WAIT sign, so pressing the button appears to have no effect. At least 1 of them does not stop the traffic either (but I don't have time to stand around and test all of them).

The lights turn to red around every 2 minutes even when nobody has pressed the pedestrian button and nobody is waiting to cross, which forces vehicles to stop unnecessarily (increasing pollution).

As a pedestrian, if the traffic has been stopped when nobody wanted to cross, then when I arrive and want to cross I have to wait 2 minutes (being exposed to pollution) until the cycle resets.

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Updates

  • Your report has been investigated and we can confirm that there is a non urgent fault at these traffic lights. We have passed this to our contractors, and you should see an improvement within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:20, Thu 22 April 2021

  • Your report has now been resolved. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 13:03, Fri 23 April 2021

This report is now closed to updates. You can make a new report in the same location.