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Damage to the property 361 Commercial Road London E1 2PS from Overhanging Branches and Roots very close to the property causing Damage to Water Mains

Reported via mobile in the Low hanging branches category by Prakash Patel Community Pharmacist at 14:17, Tuesday 27 April 2021

Sent to TfL less than a minute later. TfL ref: FMS2694278.

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Redact

RE: 000508-037240-GD-01-CLA Your claim against Transport for London Our ref: 000508-037240-GD-01 Further to my call earlier with TFL Claims Adjuster GBTPA I am extremely disappointed that despite many emails and phone calls your clients TFL have Not taken any action in the Removal of the tree as above. The roots of the tree are indeed damaging the Footpath ( very uneven and Dangerous) as well as the fabric and the foundations of our property. I have copied my solicitors Sam Pancholi Freeths LLP to this dangerous situation and will be looking at TFL to be on notice for any accidents as well as damage to the property... We have fixed the mains water leak with the help of Thames Water WHICH HAVE BEEN CAUSED BY THE ROOTS OF THE TREE penetrating under our property I trust you will inform TFL of the above immediately. Thank you Prakash Patel Pharmacist

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 17:59, Tuesday 27 April 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 11:37, Wednesday 28 April 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and regrettably, due to works in this area we are currently unable to fix this issue. However, please be assured that once these works have been completed and if the issue remains, we will work to fix it. Should you need anything else, or have any questions, please contact customer services on 0343 222 1234

    Posted by TfL at 12:02, Wednesday 28 April 2021

This report is now closed to updates. You can make a new report in the same location.