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Road dips at crossing points not resolved

Reported via iOS in the Standing water category by Dan watson-marsh at 09:03, Wednesday 28 April 2021

Sent to TfL less than a minute later. TfL ref: FMS2695458.

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Redact

Homesdale rd. both sides of the crossing, since TfL laid it a couple of years ago water collects here after it rains making it impossible / hard to use the crossing points. I’ve been reporting this for 2 years each time TFL says it’s been attended. Not once have you attended!

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 10:20, Wednesday 28 April 2021

  • It’s taken you TWO YEARS to do nothing! Even Bromley council have contacted you about this!

    Posted by Dan watson-marsh at 11:08, Wednesday 28 April 2021

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    Redact

    Pic added

    Posted by Dan watson-marsh at 20:42, Wednesday 2 June 2021

  • Still nothing done!

    Posted by Dan watson-marsh at 10:50, Sunday 20 June 2021

  • Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 09:46, Friday 25 June 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 24 July 2021

This report is now closed to updates. You can make a new report in the same location.