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The Footpath Has Collapsed

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 16:39, Thu 6 May 2021

Sent to TfL less than a minute later. TfL ref: FMS2710542.

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The footpath has collapsed. The electric company did some work a while ago here and have not back filled properly so the footpath is sinking. This is very dangerous for pedestrians. We are carrying out some work in the adjacent lane so we need for it to be safe and secure. This has been collapsing for a while, I can even see where it is sprayed red as I believe you had ear marked it to be fixed.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 07:51, Mon 10 May 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 8 June 2021

This report is now closed to updates. You can make a new report in the same location.