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Wait over 25 minutes for next bus

Reported via mobile in the Incorrect timetable information category anonymously at 19:13, Friday 7 May 2021

Sent to TfL less than a minute later. TfL ref: FMS2712624.

The bus 267 has been a mess related to timetable, I have to wait 25 minutes for the next bus when before it was a 10 minutes wait. I get out of work at 7pm and the next bus after that is 7:25! It used to have a bus At 7:12 but for the past week I’ve been having to Uber home because I can’t wait 25 minutes in the cold. Politely ask for a better timetable

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Action scheduled

    Posted by TfL at 11:35, Monday 10 May 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 8 June 2021

This report is now closed to updates. You can make a new report in the same location.