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Huge filthy puddle frequently found at pedestrian crossing

Reported via desktop in the Flooding category anonymously at 09:38, Tuesday 11 May 2021

Sent to TfL less than a minute later. TfL ref: FMS2718427.

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Redact

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Redact

Tooting Bec Road, pedestrian crossing near the southern end of Dr Johnson Avenue. On the north side of this double-width pedestrian crossing there is often a large deep puddle of filthy stagnant water in the gutter. It creates an obstacle for people crossing, and for manual wheelchair users it makes the wheels, and therefore also the hands, of wheelchair users wet and dirty. This is not only unpleasant, it's also a serious health hazard on account of the fact that the water is dirty and stagnant.

The puddle also creates a health hazard for children in baby buggies, and for pedestrians in general, as well as a difficulty for ambulant people with mobility problems who struggle to step over it.

Please fix this part of the road to smooth it out and prevent the accumulation of puddles at this location.

This is an unusual double-width pedestrian crossing, and both halves of the north side of the crossing need to be fixed.

I've attached an aerial view showing the exact location of the problem, and a recent photo of the filthy puddle.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue it will be cleared and made safe within 24 hours, or sooner. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 09:48, Tuesday 11 May 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 9 June 2021

This report is now closed to updates. You can make a new report in the same location.