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Traffic light crossing sound very loud

Reported via desktop in the General Fault category anonymously at 22:35, Tue 11 May 2021

Sent to TfL less than a minute later. TfL ref: FMS2720424.

Hi there, many residents in our building are experiencing issues with the sound of the pedestrian crossing across the crossroads across Hermitage Road and across Green Lanes being far too loud and being an audible nuisance inside residences. Please can this be switched to silent - other local crossings such as the busy crossroads at Manor House station are silent. As this is a residential area this crossing should be made silent too. My neighbour has also complained about this too but looks like it has not been dealt with. Thank you.

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Updates

  • Hi there,

    I've still not recieved an update on this issue - it has been reported a number of times and hasn't been addressed yet.

    Can someone please look into switching the sound off on this crossing - this is causing a real nuisance night and day and the repeat sound is causing a damaging effect on the mental health for residents as pits preventing sleep in tne evenings and for shift workers and its also a constant nuisance during the day.

    Please can you arrange for the crossing alert sound to be turned off across these 2 pedestrain crossings.

    Many thanks

    Posted anonymously at 15:59, Mon 7 June 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 11:08, Wed 9 June 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 15:34, Mon 28 June 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 27 July 2021

This report is now closed to updates. You can make a new report in the same location.