Dangerous damaged lamp post!
Reported via mobile in the Street Light - Equipment damaged, pole leaning category by Dan watson-marsh at 05:31, Wednesday 12 May 2021
Sent to TfL less than a minute later. TfL ref: FMS2720553.
Masons hill near wendover rd. reported last Friday as has large hole in base! Serious safety issue! Risk of collapse! Yet not attended! Reported to local MP and councillor! Also now reported to local press as not taken seriously! Also have the names of customer advisors who have not escalated! Be it on yours and theirs heads if this Collins collapses onto the A21!
Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 05:34, Wednesday 12 May 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thursday 10 June 2021
This report is now closed to updates. You can make a new report in the same location.