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Manhole cover is faulty and noisy

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 14:27, Friday 21 May 2021

Sent to TfL less than a minute later. TfL ref: FMS2740729.

The manhole cover in the bus lane outside Texaco petrol station on Albert Embankment is faulty and making a lot of banging noises when a bus or vehicle drives over it. There are two manhole covers, the first one is Thames water which is fine but the second one is a double manhole cover in bronze colour, Clark drain written on it which is faulty. This has been going on for several days and it is keeping the residents in the opposite building awake at night.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 17:37, Tuesday 25 May 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated by our team and this manhole cover is owned by Virgin Media and not us. We have therefore referred this to our Section 81 team who will report this to the owner for you. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 09:02, Monday 14 June 2021

This report is now closed to updates. You can make a new report in the same location.