Reported via mobile in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 14:01, Tue 25 May 2021
Sent to TfL less than a minute later. TfL ref: FMS2748118.
Gulley cover associated with footway build out is broken. Watched as lady fell into it. Safety issue - recommending contacting LoHAC and replacing or make safe.
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 21:41, Thu 1 July 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Fri 30 July 2021
This report is now closed to updates. You can make a new report in the same location.