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NOT FIXED Traffic lights sound needs switching off

Reported via desktop in the General Fault category anonymously at 10:11, Wed 26 May 2021

Sent to TfL less than a minute later. TfL ref: FMS2750052.

This has been marked fixed again but still hasn't been rectified. The sound/beeping of the pedestrian crossing needs turning off.

The crossing sound is still present and is very loud and is a nuisance to residential residents. As requested numerous times by a number of neighbours can the crossing sound turned off on both these crossings (across Hermitage Road and Cross Green Lanes) they are not necessary to have sound and are much too loud for a residential area, especially considering a much bigger crossing down the road at Manor House station is silent and is not a residential area.

The sound is keeping my household and neighbours up at night and waking them up in the morning and is a constant disturbance all day and is audible on important work calls when residents are work from home all day - this is a real problem and needs to be addressed.

Again, please can this be made a silent crossing.

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  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 11:04, Wed 9 June 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:48, Mon 28 June 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 27 July 2021

This report is now closed to updates. You can make a new report in the same location.